Legal Agreement

Bouncing Ball Terms and Conditions

These terms govern your use of the Bouncing Ball platform. Please read them carefully before registering or placing any bets. By creating an account on Bouncing Ball, you confirm that you have read, understood, and agreed to everything set out below.

Last updated: 1 January 2025
Your Agreement with Bouncing Ball

These terms form a binding legal agreement between you and Bouncing Ball. If you do not agree with any part of these terms, you should not register or use the platform.

What You Need to Know About Bouncing Ball Terms

These six points summarise the most important parts of the Bouncing Ball terms. The full terms below contain the complete detail.

One Account Per Person

Each player may hold only one Bouncing Ball account. Duplicate accounts are not permitted and will result in suspension of all associated accounts and forfeiture of any balances held within them.

You Must Be 18 or Older

Bouncing Ball is strictly for adults aged 18 and above. Age verification is required during the account registration process. Accounts found to belong to underage players will be closed immediately and any funds returned.

Withdrawals Require Verification

To withdraw funds from your Bouncing Ball account, you must complete identity verification. This is a standard requirement under our licensing obligations and protects both you and the platform from fraud.

Bonuses Have Wagering Requirements

All bonuses and promotional credits on Bouncing Ball are subject to wagering requirements before they can be withdrawn. The specific requirements for each promotion are stated clearly in the promotion terms at the time of the offer.

Games Are Certified Fair

All games on Bouncing Ball use independently audited Random Number Generators. Game outcomes are not influenced by previous results, bet size, or account status. Published RTP figures are accurate and verified by third-party auditors.

Responsible Gaming Tools Available

Bouncing Ball provides deposit limits, session timers, cooling-off periods, and self-exclusion tools to all players. These tools are available in your account settings and take effect immediately when activated.

These Terms and Conditions apply to all players who register and use the Bouncing Ball platform at bouncing-ball.vip. By registering an account, you confirm that you have read and agreed to these terms in full. If you have any questions about these terms, please contact Bouncing Ball support before registering.

1 Definitions

In these Terms and Conditions, the following terms have the meanings set out below:

  • "Bouncing Ball" refers to the online gaming platform operated at bouncing-ball.vip and the company that operates it.
  • "Player" or "You" refers to any individual who registers an account on the Bouncing Ball platform.
  • "Account" refers to the registered player account held on the Bouncing Ball platform.
  • "Balance" refers to the funds held in a player's Bouncing Ball account, including both deposited funds and any bonus credits.
  • "Real Money Balance" refers to funds deposited by the player via bKash, Nagad, Rocket, or other accepted payment methods, excluding bonus credits.
  • "Bonus Balance" refers to promotional credits awarded by Bouncing Ball that are subject to wagering requirements before withdrawal.
  • "Wagering Requirement" refers to the number of times a bonus amount must be wagered before it becomes eligible for withdrawal.
  • "Platform" refers to the Bouncing Ball website, mobile application, and all associated services.
  • "Game" refers to any gaming product available on the Bouncing Ball platform, including slots, table games, fishing games, live dealer games, and bingo.

2 Eligibility

To register and use the Bouncing Ball platform, you must meet all of the following eligibility requirements:

  • You must be at least 18 years of age at the time of registration.
  • You must be legally permitted to participate in online gaming under the laws applicable to you in your jurisdiction.
  • You must not be a resident of any jurisdiction where online gaming is explicitly prohibited by law.
  • You must not be a current employee, contractor, or immediate family member of an employee or contractor of Bouncing Ball or any of its affiliated companies.
  • You must not be registered on any self-exclusion list that applies to online gaming platforms.
  • You must be acting on your own behalf and not on behalf of any third party.

Bouncing Ball reserves the right to request proof of age and identity at any time. If a player is found to be underage, the account will be closed immediately, all winnings will be forfeited, and any deposited funds will be returned to the original payment method.

3 Account Registration

Each player may hold only one account on the Bouncing Ball platform. Opening multiple accounts — whether under the same name, the same device, the same IP address, or the same payment method — is strictly prohibited and will result in the suspension of all associated accounts.

When registering your Bouncing Ball account, you are required to provide accurate and complete information, including your full legal name, date of birth, and a valid contact method. You must keep this information up to date. Providing false or misleading information during registration is a breach of these terms and may result in immediate account closure.

You are responsible for maintaining the security of your Bouncing Ball account credentials. You must not share your username or password with any other person. If you believe your account has been accessed without your authorisation, you must contact Bouncing Ball support immediately.

Bouncing Ball recommends using a strong, unique password for your account and enabling any available two-factor authentication options. Never share your login details with anyone, including Bouncing Ball support staff — we will never ask for your password.

Bouncing Ball reserves the right to refuse registration to any applicant at its sole discretion, without being required to provide a reason for the refusal.

4 Deposits and Payments

Bouncing Ball accepts deposits via bKash, Nagad, and Rocket. All deposits are processed in Bangladeshi Taka (BDT). Deposits are credited to your Bouncing Ball account balance immediately upon confirmation from the payment provider.

The minimum deposit amount on Bouncing Ball is stated in the deposit section of your account. There is no maximum deposit limit for standard accounts, though Bouncing Ball may apply limits to specific payment methods or account types at its discretion.

  • All payment methods used for deposits must be registered in your own name. Bouncing Ball does not accept deposits from payment accounts belonging to third parties.
  • Deposits made in error cannot be reversed once they have been credited to your Bouncing Ball account. If you believe a deposit has been made in error, contact support immediately.
  • Bouncing Ball does not charge fees on deposits, though your payment provider may apply their own transaction fees.
  • Bouncing Ball reserves the right to request documentation confirming the source of funds for large deposits as part of its anti-money laundering obligations.

Bouncing Ball uses secure payment processing for all transactions. Your payment details are never stored on the Bouncing Ball platform. All transactions are encrypted using industry-standard SSL technology.

5 Withdrawals

Players may request withdrawals of their real money balance at any time, subject to the conditions set out in this section. Withdrawals are processed to the same payment method used for the most recent deposit, where technically possible.

Before your first withdrawal can be processed, you must complete Bouncing Ball's identity verification process. This requires you to submit a copy of a valid government-issued photo ID and proof of your registered payment method. Verification is typically completed within 24 hours of document submission.

  • Standard withdrawal processing time is within 4 hours of approval for verified accounts.
  • Withdrawals are processed during business hours. Requests submitted outside business hours will be queued for processing on the next business day.
  • There is no minimum withdrawal amount on Bouncing Ball.
  • Bouncing Ball does not charge fees on withdrawals. Any fees charged by your payment provider are outside Bouncing Ball's control.
  • Bouncing Ball reserves the right to delay or withhold a withdrawal pending investigation if there is reasonable suspicion of fraudulent activity, bonus abuse, or a breach of these terms.

Bonus balance cannot be withdrawn directly. Only the real money balance resulting from wagering activity that meets the applicable wagering requirements is eligible for withdrawal. Attempting to withdraw bonus funds before meeting wagering requirements will result in the bonus being forfeited.

6 Bonuses and Promotions

Bouncing Ball offers bonuses and promotional credits to players from time to time. All bonuses are subject to the specific terms stated at the time the bonus is offered, in addition to the general bonus conditions set out here.

  • All bonuses are subject to wagering requirements. The wagering requirement for each bonus is stated clearly in the promotion terms.
  • Wagering requirements must be met within the validity period stated for the bonus. Bonuses that are not wagered within the validity period will expire and be removed from your account.
  • Bouncing Ball reserves the right to withdraw any bonus offer at any time before it has been claimed by a player.
  • Bonuses may only be claimed once per player, per household, per device, and per IP address unless the promotion terms explicitly state otherwise.
  • Bouncing Ball reserves the right to reclaim bonus funds and any winnings derived from them if it determines that a bonus has been claimed in breach of these terms or through fraudulent activity.
  • Players who have opted out of marketing communications will not receive promotional bonus offers unless they opt back in through their account settings.

Always read the specific terms for each Bouncing Ball promotion before claiming a bonus. Pay particular attention to the wagering requirement, the games that contribute to wagering, and the validity period. If anything is unclear, contact Bouncing Ball support before claiming.

7 Game Rules and Fairness

All games available on the Bouncing Ball platform use certified Random Number Generators (RNG) that are independently audited on a regular basis. The audit process confirms that game outcomes are genuinely random and that the published Return to Player (RTP) figures are accurate.

Each game on Bouncing Ball has its own specific rules, which are accessible within the game interface. Players are responsible for reading and understanding the rules of any game before placing bets. Bouncing Ball is not responsible for losses resulting from a player's misunderstanding of game rules.

  • Game outcomes are final once confirmed by the Bouncing Ball system. Outcomes cannot be reversed except in the case of a verified technical error.
  • In the event of a technical error or system malfunction during a game, the affected round will be voided and any bets placed during that round will be returned to the player's account.
  • Bouncing Ball reserves the right to void bets placed at incorrect odds or on games affected by a technical error, regardless of the outcome.
  • The minimum and maximum bet limits for each game are displayed within the game interface. Bets placed outside these limits may be rejected or adjusted.

Bouncing Ball publishes the RTP for every game in the lobby. RTP figures represent the theoretical long-term return to players and are verified by independent auditors. Individual session results will vary from the published RTP figure.

8 Prohibited Conduct

The following activities are strictly prohibited on the Bouncing Ball platform. Engaging in any of these activities will result in immediate account suspension, forfeiture of balances, and may result in legal action:

  • Opening or operating more than one Bouncing Ball account.
  • Providing false, inaccurate, or misleading information during registration or verification.
  • Using the platform for any form of money laundering or financial crime.
  • Exploiting software bugs, errors, or vulnerabilities in the Bouncing Ball platform for financial gain.
  • Using automated software, bots, scripts, or any other artificial means to interact with the platform or games.
  • Colluding with other players to gain an unfair advantage in any game.
  • Attempting to reverse-engineer, copy, or reproduce any part of the Bouncing Ball platform or its games.
  • Engaging in any form of bonus abuse, including but not limited to creating multiple accounts to claim bonuses multiple times.
  • Using a VPN or other means to disguise your location or circumvent geographic restrictions.
  • Depositing funds obtained through illegal means.

Bouncing Ball actively monitors accounts for prohibited conduct using automated systems and manual review. If prohibited conduct is detected, Bouncing Ball reserves the right to suspend the account, withhold all balances pending investigation, and report the activity to relevant authorities where required by law.

9 Account Suspension and Closure

Bouncing Ball reserves the right to suspend or close any player account at any time, with or without prior notice, in the following circumstances:

  • Breach of any provision of these Terms and Conditions.
  • Failure to complete identity verification within the required timeframe.
  • Reasonable suspicion of fraudulent activity, money laundering, or other illegal conduct.
  • A request from a regulatory authority or law enforcement agency.
  • Account inactivity for a period exceeding 12 consecutive months.
  • A player's own request to close their account.

If your account is closed due to a breach of these terms, any balance held in the account may be forfeited. If your account is closed for any other reason, your real money balance will be returned to you via your registered payment method after any applicable verification checks have been completed.

Players who wish to close their Bouncing Ball account voluntarily may do so by contacting support. Voluntary account closure requests are processed within 48 hours. Any remaining real money balance will be returned to your registered payment method.

10 Responsible Gaming

Bouncing Ball is committed to promoting responsible gaming. The platform provides a range of tools to help players manage their gaming activity, all of which are available in the responsible gaming section of your account settings.

  • Deposit Limits: Set daily, weekly, or monthly limits on the amount you can deposit into your Bouncing Ball account.
  • Session Time Limits: Set a maximum duration for each gaming session. You will receive a notification when your session limit is approaching.
  • Cooling-Off Period: Take a break from gaming for a defined period of between 24 hours and 6 weeks. During a cooling-off period, you cannot log in to your account.
  • Self-Exclusion: Exclude yourself from the Bouncing Ball platform for a minimum period of 6 months. Self-exclusion is permanent for the chosen period and cannot be reversed.
  • Reality Checks: Receive regular reminders of how long you have been playing and how much you have wagered during your current session.

All responsible gaming tools take effect immediately when activated. Increases to deposit limits take effect after a 24-hour cooling-off period. Decreases to deposit limits take effect immediately.

If you are concerned about your gaming habits or those of someone you know, please visit the Bouncing Ball Responsible Gaming page for information and support resources. Our support team is also available 24/7 to discuss responsible gaming options with you.

11 Privacy and Data Protection

Bouncing Ball collects and processes personal data in accordance with its Privacy Policy, which is available at /privacy-policy. By registering an account on Bouncing Ball, you consent to the collection and processing of your personal data as described in the Privacy Policy.

Bouncing Ball collects personal data for the following purposes:

  • Account registration and identity verification.
  • Processing deposits and withdrawals.
  • Complying with anti-money laundering and know-your-customer obligations.
  • Providing customer support.
  • Sending promotional communications to players who have opted in to receive them.
  • Improving the Bouncing Ball platform and services.

Bouncing Ball does not sell personal data to third parties. Data is shared only with payment processors, identity verification providers, and regulatory authorities where required by law. All data sharing is governed by appropriate data processing agreements.

12 Limitation of Liability

Bouncing Ball provides the platform on an "as is" basis. While Bouncing Ball takes all reasonable steps to ensure the platform is available and functioning correctly at all times, it cannot guarantee uninterrupted access or the absence of technical errors.

  • Bouncing Ball is not liable for any losses resulting from platform downtime, technical errors, or interruptions to service that are outside its reasonable control.
  • Bouncing Ball is not liable for any indirect, consequential, or special losses arising from your use of the platform.
  • Bouncing Ball's total liability to any player in respect of any claim arising from use of the platform is limited to the amount deposited by that player in the 30 days preceding the claim.
  • Nothing in these terms limits Bouncing Ball's liability for fraud, death, or personal injury caused by its negligence.

Players use the Bouncing Ball platform at their own risk. Gaming involves the risk of financial loss. Bouncing Ball strongly encourages all players to set deposit limits and to game responsibly.

13 Changes to These Terms

Bouncing Ball reserves the right to update or amend these Terms and Conditions at any time. When changes are made, the updated terms will be published on this page with a revised "last updated" date. For significant changes, Bouncing Ball will notify registered players via email or an in-platform notification.

Your continued use of the Bouncing Ball platform after the publication of updated terms constitutes your acceptance of the revised terms. If you do not agree with the updated terms, you should stop using the platform and contact support to close your account.

Bouncing Ball recommends checking this page periodically to stay informed of any changes to the Terms and Conditions. The date at the top of this page always reflects when the terms were last updated.

14 Contact Us

If you have any questions about these Terms and Conditions, or if you need clarification on any point before registering, please contact the Bouncing Ball support team. We are available 24 hours a day, seven days a week.

  • Email: [email protected]
  • Live Chat: Available directly within the Bouncing Ball platform after login.
  • Response Time: Most queries are resolved within 10 minutes via live chat and within 24 hours via email.

For questions specifically about responsible gaming tools or self-exclusion, please visit the Responsible Gaming page or contact support directly. Our team includes staff trained specifically in responsible gaming support.

Join Bouncing Ball — Play Fair, Win Real

Now that you know the rules, you're ready to play. Register your Bouncing Ball account in under two minutes, deposit via bKash or Nagad, and start playing certified fair games with real cash payouts.